Senior Collections Officer

Full Time
SLS Solutions
Description

Senior Collections Officer (Commission Based Role)
Are you a results-driven professional with strong negotiation and communication skills? Join our team at SLS Solutions International Ltd as a Senior Collections Officer and play a key role in managing and recovering outstanding debts while maintaining positive customer relationships.

About Us
At SLS Solutions International Ltd, we specialize in ethical, results-driven recovery of digital loans for banks, microfinance institutions, and fintech lenders. We’re committed to professionalism, compliance, and innovation in everything we do.

Key Responsibilities
• Contact debtors and negotiate repayment plans.
• Follow up on overdue accounts and ensure timely debt recovery.
• Conduct field visits for high-ticket defaulters.
• Handle customer inquiries and resolve disputes professionally.
• Maintain accurate records and prepare portfolio reports.
• Ensure compliance with company policies and legal procedures.

Qualifications
• Experience: Debt collection services experience or related activities.
• Education: Certificate, Diploma or Degree in any related field.
• Skills: Strong negotiation, communication, time management, and problem-solving abilities.
• Bonus: Training in debt collection or call centre services is an added advantage.

Diversity & Inclusion
Women and Persons with Disabilities (PWDs) are strongly encouraged to apply

How to Apply:
Send your CV, ALL ACADEMIC DOCUMENTS and a brief cover letter using the link careers.slsbpo.com with the subject “Application – Senior Collections Officer”

Location: Head Office- Kampala

Join us in making an impact and driving financial success!

Deadline: 9th/08/2026

CLICK HERE TO APPLY