HEAD OF PROJECT MANAGEMENT OFFICE

TNC-MP-JD-004
HEAD OF PROJECT MANAGEMENT OFFICE
Position Description
Job Title: Head of Project Management Office
Reports To: CTDO
Supervises:
Internal External
• Program Managers
• Business Change Manager
• Outsourced project management
services
Interacts/Interfaces With:
Direct: Indirect:
• Exco
• Project Boards
• Domain Chiefs
• Project & Program Managers
• Relevant managers in the bank
• Regulators
• Other industry players
Job Purpose: The purpose of this job is to provide enterprise-wide leadership and governance of the
Bank’s project, programme and change portfolio, ensuring strategic initiatives are
appropriately prioritised, effectively executed and deliver measurable business,
financial, customer and strategic benefits. The role will establish and continuously
enhance the Bank’s project and programme management framework, provide EXCO
with independent oversight and insight on portfolio performance, risks, investment
and resource capacity, and drive organisational capability and execution excellence in
translating the Bank’s strategy into sustainable results.
Responsibilities/Key
Deliverables:
• Provide enterprise-wide leadership and governance of the Bank’s project,
programme and change portfolio, ensuring alignment with strategy, regulatory
obligations, operating model and strategic priorities.
• Establish and continuously enhance the Bank’s Project, Programme and Change
Management Framework, including methodologies, governance standards, stage
gates, tools, reporting, assurance and delivery practices.
• Lead enterprise portfolio prioritisation and optimisation, advising EXCO on
initiatives to commence, accelerate, defer or stop based on strategic value,
benefits, risk, investment, resource capacity and interdependencies.
• Oversee delivery performance of strategic projects and programmes, ensuring
clear accountability and timely intervention to achieve agreed scope, timelines,
cost, quality, risk and benefits outcomes.
• Lead portfolio investment and financial management, including business case
development and challenge, project budgets, expenditure, forecasts, investment
returns and benefits, with escalation of material variances and investment
decisions to ExCo.
• Establish and oversee enterprise-wide project assurance and risk governance,
including independent reviews, stage gates, health assessments and appropriate
consideration of risk, compliance, regulatory, audit, information security,
technology and operational resilience requirements.
• Lead organisational change and benefits realisation, ensuring major initiatives
incorporate impact assessments, stakeholder engagement, readiness,
communications, adoption strategies and measurable business, financial,
customer and operational benefits.
• Drive enterprise resource, capacity and dependency management, identifying
competing priorities, critical constraints and cross-portfolio dependencies and
recommending appropriate interventions to optimise delivery capacity.
• Provide EXCO and governance forums with timely, accurate and insightful
portfolio reporting, highlighting performance, risks, issues, dependencies,
financial position, benefits, decisions required and areas requiring executive
intervention.
• Build and lead a high-performing PMO and strengthen the Bank’s execution
capability, developing project and programmes management talent, promoting
accountability and delivery excellence, and driving continuous improvement
through lessons learned, performance data and industry practice.
Financial Responsibility: Agreed project & process management staff budget to allow for execution of the
bank’s program and project portfolio.
Person Specification
Education & Training: • Bachelor’s degree in Business Administration, Finance, Economics, Information
Technology, Engineering, Project Management or a related discipline.
• Recognised Project/Programme Management certification, such as PMP,
PRINCE2, MSP or equivalent.
• Adept at Strategy, Financial Technology, Change, Process Management &
Innovation
• Six Sigma Lean Certification or training would be an advantage.
Skills & Experience: • 10 years of progressive professional experience in project, programme, portfolio,
transformation or change management, including at least 3 years at senior
management level.
• Significant banking or financial services experience, with a strong understanding of
the regulatory, risk, governance, operational and technology environment of a
regulated financial institution.
• Proven enterprise-wide portfolio leadership experience, overseeing complex,
strategic and cross-functional projects and programmes with significant financial,
operational and organisational impact.
• Demonstrated experience establishing and strengthening enterprise P3M
governance, including PMO structures, methodologies, stage gates, portfolio
governance, assurance and delivery standards.
• Strong financial and commercial acumen, including business case development
and challenge, investment prioritisation, budgeting, forecasting, cost
management and benefits realisation.
• Proven experience leading complex transformation and organisational change,
including stakeholder engagement, business readiness, communications,
adoption and sustainable benefits realisation.
• Strong risk, regulatory and governance expertise, including the integration of
regulatory compliance, audit, information security, technology risk and
operational resilience requirements into major programmes.
• Demonstrated ability to advise and influence EXCO, Board and senior governance
forums, providing strategic portfolio insights, investment recommendations, risk
escalation and decisions required.
• Proven people leadership and capability-building experience, including building
and leading high-performing PMO, project and programme teams.
• Strong strategic, analytical, problem-solving, communication and influencing
skills, with demonstrated ability to make evidence-based decisions and intervene
effectively on complex delivery issues.
• Track record of driving execution excellence and continuous improvement, using
portfolio performance data, lessons learned, industry practices and organisational
insights to strengthen enterprise delivery capability.
How to Apply You can apply by submitting your cover letter and CV to
exechire@truenorthafrica.com with subject line Head of Project Management Office
by 23rd October 2026
All application documents Must be in either PDF or MS. Word.