Required to answer 86 questions in 40 Minutes

The test was the same for all positions (Customer Care Officers, Process Officers, Vehicle inspectors, IT Officers etc)

A company’s profit increased by 20% in the second year and decreased by 10% in the third year compared to the previous year. If the profit in the third year was $97,200, what was the profit in the first year?  1 point 

1. a) $90,000
2. b) $95,000
3. c) $100,000
4. d) $105,000
5. e) $110,000

In a mixture of milk and water, the ratio of milk to water is 3:2. If 10 liters of water is added to the mixture, the new ratio becomes 3:3. What was the original quantity of the mixture? 1 point 

1. a) 20 liters
2. b) 25 liters
3. c) 30 liters
4. d) 35 liters
5. e) 40 liters

A train travels at an average speed of 60 km/h for the first half of its journey and 90 km/h for the second half. If the total journey takes 5 hours, what is the total distance traveled? 1 point 

1. a) 300 km
2. b) 330 km
3. c) 345 km
4. d) 360 km
5. e) 375 km

The sum of three consecutive even integers is 186. What is the product of the first and third integers? 1 point 

1. a) 3721
2. b) 3782
3. c) 3844
4. d) 3906
5. e) 3968

A shopkeeper marks up his goods by 25% and then offers a discount of 20%. What is his overall profit percentage? 1 point 

1. a) 0%
2. b) 2%
3. c) 5%
4. d) -5%
5. e) 10%

In a group of 60 people, 25 speak English, 20 speak French, and 15 speak both. How many people speak neither English nor French? 1 point 

1. a) 25
2. b) 30
3. c) 35
4. d) 40
5. e) 45

If all Parrots are Dogs, and some Dogs are Carrots, which of the following must be true? 1 point 

1. a) All Parrots are Carrots
2. b) Some Parrots are Carrots
3. c) No Carrots are Parrots
4. d) All Carrots are Dogs
5. e) None of the above

In a line of people, Amit is 7th from the left and 22nd from the right. How many people are in the line? 1 point 

1. a) 27
2. b) 28
3. c) 29
4. d) 30
5. e) 31

Five friends A, B, C, D, and E are sitting in a row. A is not at the end. B is next to C. E is not next to A. C is in the middle. Who is at the left end? 1 point 

1. a) A
2. b) B
3. c) C
4. d) D
5. e) E

If JAVA = 10, PYTHON = 21, then what does JAVASCRIPT equal? 1 point 

1. a) 23
2. b) 24
3. c) 25
4. d) 26
5. e) 27

In a certain code, COMPUTER is written as RFUVQNPC. How will PROCESSOR be written in that code? 1 point 

1. a) OQPDFSSPQ
2. b) QSPDFTTOS
3. c) OQPBFTTPS
4. d) QSPDFTTPS
5. e) OQPDFSSPQ

A square is divided into 9 equal smaller squares. What is the ratio of the perimeter of one small square to the perimeter of the entire square? 1 point 

1. a) 1:2
2. b) 1:3
3. c) 2:3
4. d) 1:4
5. e) 3:4

Choose the word that is least like the others: 1 point 

1. a) Candid
2. b) Frank
3. c) Sincere
4. d) Ingenuous
5. e) Artful

Complete the analogy:

Book is to Author as Painting is to ______  1 point 

1. a) Canvas
2. b) Brush
3. c) Gallery
4. d) Artist
5. e) Color

Which word does NOT belong with the others? 1 point 

1. a) Surreptitious
2. b) Clandestine
3. c) Covert
4. d) Furtive
5. e) Overt

Choose the word that best completes the sentence:

Despite his ______ manner, he was actually quite insecure and uncertain. 1 point 

1. a) Timid
2. b) Brusque
3. c) Affable
4. d) Imperious
5. e) Diffident

Arrange the given words in a meaningful sequence:

Poverty 2. Population 3. Death 4. Unemployment 5. Disease 1 point 

1. a) 2, 4, 1, 5, 3
2. b) 3, 5, 2, 4, 1
3. c) 2, 1, 4, 5, 3
4. d) 1, 2, 3, 4, 5
5. e) 5, 3, 1, 2, 4

If ‘PQRS’ stands for ‘move,’ which of the following stands for ‘stone’? 1 point 

1. a) OPRS
2. b) OQST
3. c) RUVW
4. d) TUVW
5. e) STUV

Select the image that completes the pattern (from left to right):

 

Select the image that completes the pattern (from left to right): 1 point 

1. a) A
2. b) B
3. c) C
4. d) D
5. e) E

If the following series continues, what number should come next?

2, 6, 12, 20, 30, ?  1 point 

1. a) 36
2. b) 40
3. c) 42
4. d) 44
5. e) 46

Which of the following boxes should replace the question mark (?) to complete the sequence? 1 point 

1. a) A
2. b) B
3. c) C
4. d) D
5. e) E

 

22. What comes next in this sequence?

[Sequence of arrow directions: ↑, →, ↓, ←, ↑, →, ?] * 1 point 

1. a) ↓
2. b) ←
3. c) ↑
4. d) →
5. e) ↗

Which of the following boxes should replace the question mark (?) to complete the pattern? 1 point 

1. a) 1
2. b) 2
3. c) 3
4. d) 4

 

Which of the following is the correct box? 

Design Ref: Number these boxes to 1-2-3-4 respectively 

 

24. If the following pattern continues, what number should replace the question mark?

1, 3, 6, 10, 15, 21, ? 1 point 

1. a) 25
2. b) 26
3. c) 27
4. d) 28
5. e) 29

You are assigned a new project with a tight deadline, but you already have other important tasks to finish. What is your best course of action? 1 point 

1. a) Work overtime without informing anyone to get everything done.
2. b) Ignore the new project until your current tasks are finished.
3. c) Speak to your supervisor about adjusting priorities and deadlines.
4. d) Delegate all your existing tasks to others and focus only on the new project.

Two of your teammates are in a disagreement, and it’s disrupting the entire team’s productivity. How should you respond? 1 point 

1. a) Ignore the conflict and continue with your own work.
2. b) Speak to both team members separately and attempt to mediate a resolution.
3. c) Report the issue to your manager immediately without getting involved.
4. d) Take sides with the person you agree with and support their argument.

Your project manager informs you of a significant change to a project you’re working on just hours before the deadline. How do you handle the situation? 1 point 

1. a) Complete the project as originally planned, ignoring the new changes.
2. b) Stay calm, assess the new requirements, and inform the manager of possible delays.
3. c) Rush through the changes as fast as possible without considering the quality.
4. d) Tell your manager it’s impossible to make the changes on time.

28.  During a team meeting, you notice an issue that hasn’t been addressed. However, no one else seems to have noticed it. What would you do? 1 point 

1. a) Wait for someone else to bring it up in the next meeting.
2. b) Take note of the issue, but don’t mention it to avoid causing disruptions.
3. c) Respectfully bring up the issue and suggest potential solutions.
4. d) Ignore the issue since it’s not your responsibility to resolve it.

You need crucial information from a colleague to finish your task, but they are not cooperating. What should you do? 1 point 

1. a) Keep reminding them aggressively until they respond.
2. b) Complete your task without the information and hope for the best.
3. c) Ask them politely for the information and explain the importance.
4. d) Report them to HR for not cooperating.

You realize you’ve made a significant error in a report that was already submitted. How should you handle this? 1 point 

1. a) Keep quiet and hope nobody notices.
2. b) Inform your supervisor immediately and suggest ways to correct the mistake.
3. c) Blame a colleague for the mistake to avoid responsibility.
4. d) Correct the mistake quietly without informing anyone.

Which box comes next in the sequence? 1 point 

1. a) A
2. b) B
3. c) C
4. d) D
5. e) E

 

32. Which box comes next in the sequence? 1 point 

1. a) A
2. b) B
3. c) C
4. e) E
5. d) D

 

33. 33.  Which is the next logical image in the sequence? 1 point 

1. a) A
2. b) B
3. c) C
4. d) D
5. e) E

 

34. 34.  Which is the next logical image in the sequence? 1 point 

1. a) A
2. b) B
3. c) C
4. d) D
5. e) E

 

35. 35.  Identify the object that does not follow the given rule. 1 point 

1. a) A
2. b) B
3. c) C
4. d) D
5. e) E
6. f) F
7. g) G
8. h) H
9. i) I

 

Look at this series: 12, 11, 13, 12, 14, 13, … What number should come next? 1 point 

1. a) 10
2. b) 16
3. c) 13
4. d) 15

Look at this series: 36, 34, 30, 28, 24, … What number should come next? 1 point 

1. a) 22
2. b) 26
3. c) 23
4. d) 20

Look at this series: 7, 10, 8, 11, 9, 12, … What number should come next? 1 point 

1. a) 7
2. b) 12
3. c) 10
4. d) 13

Look at this series: 2, 1, (1/2), (1/4), … What number should come next? 1 point 

1. a) (1/3)
2. b) (1/8)
3. c) (2/8)
4. d) (1/16)

Look at this series: 80, 10, 70, 15, 60, … What number should come next? 1 point 

1. a) 20
2. b) 25
3. c) 30
4. d) 50

41.Which word does NOT belong with the others?  1 point 

1. a) index
2. b) glossary
3. c) chapter
4. d) book

Which word is the odd man out? 1 point 

1. a) trivial
2. b) unimportant
3. c) important
4. d) insignificant

Which word does NOT belong with the others? 1 point 

1. a) wing
2. b) fin
3. c) beak
4. d) rudder

Which word is the odd man out? 1 point 

1. a) hate
2. b) fondness
3. c) liking
4. d) attachment

Pick the odd man out? 1 point 

1. a) just
2. b) fair
3. c) equitable
4. d) biased

CUP : LIP :: BIRD : 1 point 

1. a) GRASS
2. b) FOREST
3. c) BEAK
4. d) BUSH

Paw : Cat :: Hoof : 1 point 

1. a) Lamb
2. b) Horse
3. c) Elephant
4. d) Tiger

Safe : Secure :: Protect : 1 point 

1. a) Lock
2. b) Guard
3. c) Sure
4. d) Conserve

Melt : Liquid :: Freeze : 1 point 

1. a) Ice
2. b) Solid
3. c) Condense
4. d) Push

Parts : Strap :: Wolf : 1 point 

1. a) Flow
2. b) Animal
3. c) Wood
4. d) Fox

An Informal Gathering occurs when a group of people get together in a casual, relaxed manner. Which situation below is the best example of an Informal Gathering? 1 point 

1. a) debating club meets on the first Sunday morning of every month.
2. b) After finding out about his salary raise, Jay and a few colleagues go out for a quick dinner after work.
3. c) Meena sends out 10 invitations for a bachelorette party she is giving for her elder sister.
4. d) Whenever she eats at a Chinese restaurant, Roop seems to run into Dibya.

A Tiebreaker is an additional contest carried out to establish a winner among tied contestants. Choose one situation from the options below that best represents a Tiebreaker. 1 point 

1. a) At halftime, the score is tied at 2-2 in a football match.
2. b) Serena and Maria have each secured 1 set in the game.
3. c) The umpire tosses a coin to decide which team will have bat first.
4. d) RCB and KKR each finished at 140 all out.

The Sharks and the Bears each finished with 34 points, and they are now battling it out in a five-minute overtime. 1 point 

1. a) When he is offered a better paying position, Jacob leaves the restaurant he manages to manage a new restaurant on the other side of town.
2. b) Catherine is spending her junior year of college studying abroad in France.
3. c) Malcolm is readjusting to civilian life after two years of overseas military service.
4. d) After several miserable months, Sharon decides that she can no longer share an apartment with her roommate Hilary.

Reentry occurs when a person leaves his or her social system for a period of time and then returns. Which situation below best describes Reentry? 1 point 

1. a) When he is offered a better paying position, Javed leaves the hotel he manages to manage another one in a neighboring city.
2. b) Charan is spending her final year of college studying abroad in China.
3. c) Manan is readjusting to civilian life after 2 years of overseas merchant navy service.
4. d) After 5 miserable months, Sneha decides that she can no longer share her room with roommate Hital.

Posthumous Award occurs when an award is given to someone, after their death. Choose one situation below as the best example of Posthumous Award. 1 point 

a) Late yesteryear actress Sridevi was awarded with a Lifetime Achievement Award posthumously in Filmfare 2019.

b) Chitra never thought she’d live to receive a third booker prize for her novel.

c) Emanuel has been honored with a prestigious literary award for his writing career and his daughter accepted the award on behalf of her deceased father.

d) Meenal’s publisher canceled her book contract after she failed to deliver the manuscript on time.

The ‘A’ state government has chalked out a plan for the underdeveloped ‘B’ district, where 66% of the funds will be placed in the hands of a committee of local representatives. Courses of action:

I) The ‘A’ state government should decide guidelines and norms for the functioning of the committee.

II) Other state government may follow similar plan if directed by the Central government.

1 point 

1. a) If only I follows
2. b) If only II follows
3. c) If either I or II follows
4. d) If neither I nor II follows
5. e) If both I and II follow

The car dealer found a tremendous response for the new XYZ’s car booking, with long queues of people complaining about the duration of business hours and arrangements. Courses of action:

I) People should make their arrangement of lunch and snacks while going for car XYZ’s booking and be ready to spend several hours.

II) Arrangement should be made for more booking desks and increase business hours to serve more people in less time.

1 point 

1. a) If only I follows
2. b) If only II follows
3. c) If either I or II follows
4. d) If neither I nor II follows
5. e) If both I and II follow

The ‘M’ state government has decided hence forth to award the road construction contracts through open tenders only. Courses of action:

I) The ‘M’ state will not be able to get the work done swiftly as it will have to go through tender and other procedures.

II) Hence forth the quality of roads constructed may be far better.

1 point 

1. a) If only I follows
2. b) If only II follows
3. c) If either I or II follows
4. d) If neither I nor II follows
5. e) If both I and II follow

Alert villagers nabbed a group of bandits armed with murderous weapons. Courses of action:

I) The villagers should be provided sophisticated weapons.

II) The villagers should be rewarded for their courage and unity.

1 point 

1. a) If only I follows
2. b) If only II follows
3. c) If either I or II follows
4. d) If neither I nor II follows
5. e) If both I and II follow

10 passenger train coaches have been derailed and blocked the railway track from both ends. Courses of action:

I) The railway authorities should immediately send men and equipment and clear the spot

II) All the trains running in both directions should be diverted immediately via other routes.

1 point 

1. a) If only I follows
2. b) If only II follows
3. c) If either I or II follows
4. d) If neither I nor II follows
5. e) If both I and II follow

If a legislature decides to fund agricultural subsidy programs, national radio, and a small business loan program, what 2 other programs can they fund? 1 point 

1. a) harbor improvements and school music program
2. b) harbor improvements and international airport
3. c) hurricane preparedness and international airport
4. d) hurricane preparedness and school music program
5. e) harbor improvements and hurricane preparedness

A foot ball team lost 75 % of the matches it played. If it won 45 matches, find the number of matches it played.  1 point 

1. a) 120
2. b) 145
3. c) 105
4. d) 140
5. e) 180

Questions 63-65 are based on the following information: 

Mazzini, an Italian specialty restaurant, stays open every Monday to Saturday but is closed on all Sundays. On Mondays, only lunch is served, as well as on Tuesdays and Thursdays. On Wednesdays, Fridays, and Saturdays, just dinner is served. The restaurant’s floors are polished and plants are watered only on days that Quantum is open for business, according to the following schedule:
✓Plants are watered two days each week, but never on consecutive days and never on the same day that floors are polished.
✓Floors are polished on Monday and two other days each week, but never on consecutive days and never on the same day that plants are watered. 

63. According to a schedule, the restaurant’s floors are polished on either… 1 point 

1. a) Tuesday or Wednesday
2. b) Tuesday or Thursday
3. c) Wednesday or Thursday
4. d) Thursday or Friday
5. e) Thursday or Saturday

If dinner is served on the same day as plants are watered, which of the following is correct? 1 point 

1. a) Plants are watered on Tuesday.
2. b) Floors are polished on Thursday.
3. c) Plants are watered on Wednesday.
4. d) Floors are polished on Wednesday.
5. e) Plants are watered on Saturday.

Assume that floors are polished on consecutive days but all other scheduling policies are untampered. For how many of the days can it be determined whether plants are watered and floors are polished? 1 point 

1. a) two
2. b) three
3. c) four
4. d) five
5. e) six

Statement: Anger is energy, and how to channelize it is in itself a skill. Assumptions:

I) Anger need to be channelized.

II) Only skillful people can channelize anger to energy.

1 point 

1. a) If only assumption I is
2. b) If only assumption II is implicit.
3. c) if either I or II is implicit.
4. d) if neither I or II is implicit.
5. e) if both I and II are implicit.

Statement: Medicine ‘P’ is a drug that is causing ripples in the medical field. Assumptions:

I) No other drug is causing ripples in the medical field.
II) Medicine ‘P’ is a great drug.

1 point 

1. a) If only assumption I is
2. b) If only assumption II is implicit.
3. c) if either I or II is implicit.
4. d) if neither I or II is implicit.
5. e) if both I and II are implicit.

How should you respond to a customer who asks a question you don’t know the answer to? 1 point 

1. a) Tell the customer you don’t know
2. b) Make something up
3. c) Say “I’ll find out and get back to you”
4. d) Transfer the customer to a supervisor

What is the most important factor in ensuring customer satisfaction?

* 1 point 

1. a) Resolving the issue quickly
2. b) Providing a refund
3. c) Offering a discount
4. d) Listening to the customer’s concerns

How should you respond to a customer who is unhappy with a product or service? 1 point 

1. a) Apologize and offer a solution
2. b) Explain that it’s not your fault
3. c) Tell the customer to contact the manager
4. d) Provide a refund

Forty  percent of Mouli’s annual salary is equal to 160% of Surya’s annual salary. Surya’s monthly salary is 80%of Gowthaman’s monthly salary. If Gowthaman’s annual salary is ` 12 lacs, what is Mouli’s monthly salary ? (At some places annual income and in some place monthly income is given.)   1 point 

1. a) 180000
2. b) 1200000
3. c) 320000
4. d) 250000

Two students appeared at an examination. One of them secured 18marks more than the other and his marks was 72% of the sum of their marks. What are the marks obtained by them?   1 point 

12. a) 12.5,23.3
13. b) 26.7,16.0
14. c) 13.3,14.2
15. d) 11.45, 29.45
16. e) 29.8,15.4

73.  A candidate scoring 50% in an examination fails by 60 marks , while another candidate scores 75 % mark, gets 40 marks more than the minimum pass marks . Find the minimum pass mark.  1 point 

1. a) 125
2. b) 220
3. c) 140
4. d) 260
5. e) 298

Gowthaman needs 25% to pass. If he scored 424 marks and falls short by 26 marks, what was the maximum marks he could have got? 1 point 

1. a) 2725
2. b) 2650
3. c) 1800
4. d) 1750
5. e) 989

75.  In an exam Aashika secured 1328 marks. If she secured 32 % marks, find the maximum marks.  1 point 

1. a) 2250
2. b) 3600
3. c) 4400
4. d) 4150
5. e) 1298

76.  In an examination, 900 students appeared. Out of these students; 56 % got first division, 27 % got second division and the remaining just passed. Assuming that no student failed; find the number of students who just passed. 1 point 

1. a) 225
2. b) 153
3. c) 245
4. d) 148
5. e) 298

A shopkeeper bought 1800 blackberry and 1200 blueberry. He found 45% of blackberry and 24% of blueberry were rotten. Find the percentage of fruits in good condition. 1 point 

• a) 32.09
• b) 32.9
• c) 48.5
• d) 56.3

The population of a town is 15000. It increases annually at the rate of 20% p.a. What will be its population after 3 years?   1 point 

1. a) 65439
2. b) 25920
3. c) 37193
4. d) 41093

The population of a town is 16200. It decreases annually at the rate of 40% p.a. What was its population 3 years ago?  1 point 

1. a) 75000
2. b) 65000
3. c) 84900
4. d) 93600

What is the best way to measure customer satisfaction? 1 point 

1. a) Surveys and feedback forms
2. b) Customer complaints
3. c) Sales revenue
4. d) Employee performance metrics

What is the best way to handle a long line of customers waiting to be served? 1 point 

1. a) Apologize for the wait and provide an estimated wait time
2. b) Rush through customer interactions to clear the line
3. c) Call for additional staff to assist
4. d) Provide a distraction, such as a snack or drink

How should you prioritize customer inquiries? 1 point 

1. a) First come, first served
2. b) Urgent issues first
3. c) Based on the customer’s tone
4. d) Based on the customer’s loyalty

What is the best way to reduce wait times for customers? 1 point 

1. a) Implement a queuing system
2. b) Hire more staff
3. c) Reduce the number of customer inquiries
4. d) Increase the number of self-service options

What is the best way to identify areas for process improvement? 1 point 

1. a) Customer feedback and complaints
2. b) Employee suggestions
3. c) Industry benchmarks
4. d) Mystery shopping

How should you implement changes to improve customer satisfaction? 1 point 

1. a) Roll out changes quickly to all customers
2. b) Test changes with a small group of customers
3. c) Conduct a thorough analysis of the current process
4. d) Consult with employees and stakeholders

What is the best way to measure the effectiveness of process improvements? 1 point 

1. a) Customer satisfaction surveys
2. b) Employee feedback
3. c) Sales revenue
4. d) Process metrics, such as wait times and resolution rates

If the numerator of a fraction is increased by 400% and the denominator of the fraction is increased by 300%, the resultant fraction is 18/35 . What is the original fraction? 1 point 

1. a) 72/ 175
2. b) 87/ 123
3. c) 56/232
4. d) 45/241

IF YOU NEED HELP PREPARING FOR ANY APTITUDE TEST/ONLINE ASSESSMENT OR INTERVIEW, THE RECRUITMENT EXPERT IS AVAILABLE TO HELP YOU. WHATSAPP 0790381961 

The recruitment expert holds a B. Stat & Econ, MA Econ, PGD in HRM.