Job Title: Digital Lending Specialist
Reports To: Head, Retail Credit
Supervises:
Internal External
• N/A N/A
Interacts/Interfaces With:
Direct: Indirect:
• Credit Teams
• Sector Heads
• Product Management
• Data Analytics
• Product Development & Innovation
• Risk & Compliance
• Fintechs Partners
• Credit Reference Bureaus
• Data providers
• Regulatory Bodies
Job Purpose: The Digital Lending Specialist will be responsible for providing end-to-end credit risk
oversight and portfolio management for the Bank’s digital lending products across
Retail, Commercial, and Enterprise segments. The role ensures prudent growth, strong
asset quality, regulatory compliance, and data-driven credit decisioning through
robust credit policies, scorecards, monitoring frameworks, and risk analytics for
unsecured and micro digital lending products.
Responsibilities/Key
Deliverables: 1. Digital Lending Portfolio Management
• Monitor and manage the performance of digital lending portfolios (personal micro
loans, overdrafts, and unsecured digital SME products).
• Track key portfolio metrics including PAR, NPL, roll rates, vintage curves, early
warning signals, and write-offs.
• Recommend and implement portfolio optimization strategies to maintain asset
quality within risk appetite.
• Conduct periodic portfolio reviews and deep dives by segment, channel, and
product.
• Drive risk-based limit management and exposure controls.
2. Credit Policy & Underwriting Framework
• Develop, review, and continuously enhance digital lending credit policies and risk
acceptance criteria.
• Design and maintain decision rules and scorecard cut-offs.
• Ensure alignment between risk appetite, pricing, & underwriting standards.
• Approve exceptions within delegated authority and recommend higher-level
approvals where required.
• Support new product approvals through robust credit risk assessments.
3. Credit Analytics & Scorecard Management
• Oversee the validation, and recalibration of credit scoring models for digital
products.
• Use data analytics to improve approval rates while maintaining portfolio quality.
• Drive use of alternative data (telco, mobile money, behavioral data) where
permissible.
4. Risk Monitoring & Early Warning
• Establish and maintain early warning indicators for digital portfolios.
• Monitor first payment default (FPD), early delinquency, & forward-roll trends.
• Trigger and coordinate remedial actions for deteriorating segments.
• Work closely with Collections to optimize cure rates and recovery strategies.
• Prepare monthly portfolio risk reports for senior management and risk
committees.
5. Regulatory & Compliance Oversight
• Ensure full compliance with Bank of Uganda (BoU) credit guidelines, IFRS 9
impairment requirements, Consumer protection standards and Data privacy and
digital lending regulations
• Support internal and external audits relating to digital credit.
• Ensure proper documentation and audit trails for automated decisions.
• Monitor adherence to responsible digital lending practices.
6. Stakeholder Management
• Partner with: Personal, Enterprise & Commercial Banking, Business Solutions,
Innovation Teams, BT & Data Analytics Teams AND Collections & Recoveries
• Provide risk input during product design and digital journey development.
• Act as the primary credit risk advisor for digital lending initiatives.
7. Systems & Process Governance
• Ensure proper configuration and ongoing optimization of the Loan Origination
Systems (LOS), Decision Engines, Credit Bureaus integrations and Fraud controls
• Drive automation of credit processes while maintaining strong controls.
• Identify and close process gaps and control weaknesses.
8. Reporting & Management Information
• Produce high-quality dashboards and risk reports covering: Portfolio quality,
Approval trends, Scorecard performance, Vintage analysis
• Present insights and recommendations to the Credit Review Committee.
• Maintain data integrity for digital lending reporting.
Financial Responsibility: • Recommend policy changes to Credit Risk Committees.
• Escalate material risk issues promptly.
Person Specification
Education & Training: • Bachelor’s degree in finance, Statistics, Economics, Actuarial Science, Data
Science, Business or related field. Relevant certifications are an added advantage.
• Deep 360-degree knowledge of Financial Technology and Banking Products.
Skills & Experience: • At least 5 years’ experience in digital lending, financial services or a related field
involving development of credit / lending services.
• Proven experience in Retail micro lending, Digital / instant credit, SME unsecured
lending, Portfolio analytics
• Strong analytical and problem-solving skills, with the ability to assess credit risk,
interpret complex data and make data-driven decisions.
• Proficiency in digital lending platforms, financial software, and data analysis tools
such as: SQL, Excel (advanced), Power BI / Tableau, Python (advantage)
• Good understanding of financial regulations and compliance requirements related
to credit in general and digital lending in particular.
Business Behaviours: • Excellent written and verbal communication, with ability to convey complex
information to different stakeholders clearly and concisely.
• Strong attention to detail.
• Commercial and risk balance mindset.
How to Apply You can apply by submitting your cover letter and CV to
exechire@truenorthafrica.com with subject line Digital Lending Specialist by 23rd
October 2026
All application documents Must be in either PDF or MS. Word.