Mission Description
Key Responsibilities:
1. Fleet Tracking and Journey Management
• Monitor and track the daily movement of the fleet through the IVMS platform.
• Ensure all vehicles are deployed according to approved journey plans.
• Monitor vehicle locations, trip progress, transit times, and delivery schedules.
• Identify, investigate, and report route deviations, unauthorized movements, excessive idling, and operational exceptions.
• Support the Journey Management Planner by ensuring adherence to approved journey management procedures.
• Provide real-time fleet visibility and operational status updates to relevant stakeholders.
• Maintain accurate fleet movement records and generate daily tracking reports.
2. Deployment Monitoring
• Monitor the timely deployment of trucks and equipment according to operational requirements.
• Track vehicle dispatch and arrival times to ensure efficient utilization.
• Ensure all journeys are initiated, monitored, and completed in line with company journey management standards.
• Escalate delays and operational disruptions to the relevant departments for immediate action.
3. Loading, Offloading, and Border Monitoring
• Monitor truck turnaround times at loading and offloading points.
• Track border crossing activities and identify delays affecting delivery schedules.
• Communicate operational delays to transport operations, logistics teams, and customers where required.
• Maintain records of loading, offloading, and border performance metrics.
• Recommend corrective actions to reduce downtime and improve fleet efficiency.
4. Driver Documentation and Compliance Management
• Ensure drivers upload all required trip-related documents into the company’s fleet management systems within specified timelines.
• Verify the accuracy and completeness of submitted documents.
• Follow up on outstanding documents and compliance requirements.
• Maintain electronic and physical driver records where applicable.
5. Driver Performance and Behaviour Monitoring
• Monitor driver behaviour through IVMS and telematics reports, including:
• Prepare daily, weekly, and monthly driver performance reports.
• Escalate safety violations and non-compliance issues to management.
• Support driver coaching and continuous improvement initiatives.
6. Fleet Utilization Management
• Monitor fleet utilization and vehicle productivity.
• Identify underutilized vehicles and recommend optimization measures.
• Analyze fleet performance
Profile
Qualifications and Experience
Education
Bachelor’s Degree or Diploma in any of the following fields:
• Logistics and Supply Chain Management
• Transportation Management
• Automotive Engineering
• Mechanical Engineering
• Logistics Operations
• Fleet Management
• Any other related discipline
Experience
• Minimum 3 years’ experience in Fleet Management, Transport Operations, or IVMS Administration.
• Proven experience managing and monitoring a large commercial fleet using an IVMS platform.
• Hands-on experience in vehicle tracking, journey management, transport compliance, and driver performance monitoring.
• Experience within logistics, transportation, mining, oil & gas, FMCG, or large-scale fleet operations will be an added advantage.
Added Advantage
• Previous experience working with MiX Telematics or similar fleet telematics systems.
Required Skills and Competencies
Technical Skills
• Strong knowledge of IVMS and telematics systems.
• Advanced Microsoft Excel skills, including:
o Pivot Tables
o XLOOKUP/VLOOKUP
o Data Analysis
o Conditional Formatting
o Dashboard Development
o Reporting and KPI Tracking
• Fleet utilization analysis.
• Journey management systems knowledge.
• Fuel management and reconciliation.
• Vehicle maintenance planning and monitoring.
• Regulatory compliance management.
Behavioral Competencies
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Strong planning and organizational skills.
• Effective communication and stakeholder management.
• Ability to work under pressure and meet deadlines.
• Proactive and results-oriented approach.
• High integrity and professionalism.
• Ability to work independently with minimal supervision.
Working Conditions
• Ability to work extended hours, weekends, and public holidays when operational requirements demand.
• Availability to respond to transport emergencies and operational incidents outside normal working hours.
• Frequent interaction with drivers, transport coordinators, workshops, border agents, customers, and operational teams.
Key Performance Indicators (KPIs)
• Fleet utilization rate.
• Vehicle uptime and availability.
• Journey compliance rate.
• Driver behaviour compliance score.
• Fuel efficiency and fuel variance performance.
• Vehicle maintenance compliance.
• Regulatory compliance status.
• Timely renewal of vehicle permits and licenses.
• Reduction in loading, offloading, and border delays.
• Accuracy and timeliness of fleet reporting.
• Document submission compliance by drivers.
Key Reports to be Generated
• Daily Trip Count Report
• Daily Fleet Utilization Report
• Daily Fuel Management Report
• Daily Driver Behaviour Report
• Daily Route Deviation and Exception Report
• Daily Fuel Consumption and Variance Report
• Monthly Fleet KPI and Management Performance Report