Portfolio Manager (Mbale and Lira Branches)
Portfolio Manager for Mbale and Lira Branches
Are you a results-driven professional with strong negotiation and communication skills? Join our team at SLS Solutions International Ltd as a Portfolio Manager and play a key role in managing and recovering outstanding debts while maintaining positive customer relationships.
About Us
At SLS Solutions International Ltd, we specialize in ethical, results-driven recovery of digital loans for banks, microfinance institutions, and fintech lenders. We’re committed to professionalism, compliance, and innovation in everything we do.
Key Responsibilities
• Analyzing the composition of the assigned portfolios to assess risk levels, identify opportunities for improvement, and develop strategies to optimize collection efforts.
• To review the assigned collection portfolio, divide and assign portfolios to the collection team in an equitable and effective manner.
• Developing and implementing collection strategies to maximize recovery rates while minimizing costs and risks.
• Support junior staff in achieving business objective through regular performance meetings.
• As a team member. participate in promoting the company’s image through customer care and good customer relations while executing enshrined duties in accordance with the firm’s customer service charter.
• Strict adherence to the Recovery process and company policies as well as regulatory guidelines whilst at the same time ensuring proper adoption by the collections officers.
• Monitoring the performance of the debt collection team and individual collectors, tracking key performance indicators (KPIs) such as collection rates, account resolution rates, and compliance with regulatory guidelines.
• Generating regular reports on portfolio performance and collection activities, providing insights and recommendations to senior management for decision-making purposes.
• Building and maintaining relationships with clients, creditors, and other stakeholders to facilitate the resolution of debt accounts and ensure client satisfaction.
• Provide support & guidance to external service providers employed by the firm in relation to debt collections and related services (Auctioneers, Debt collectors, Lawyers etc.)
• Work collaboratively in achieving the firm’s short. medium- and long-term financial objectives.
• Ensure proper cost management in the department so as to decrease the cost to recovery.
• Assist and participate in Internal and External audit reviews and also contribute to management responses.
Qualifications
• A bachelor’s degree in a relevant field such as business, finance, or a related discipline is required. Minimum of 1-year experience in leadership and management activities.
• A minimum of 2-3 years of relevant work experience in debt collection, and portfolio management.
• Good communication skills
• Good negotiation skills
• Good complaint management skills
Diversity & Inclusion
Women and Persons with Disabilities (PWDs) are strongly encouraged to apply.
How to Apply:
Send your CV, ALL ACADEMIC DOCUMENTS and a brief cover letter using the link careers.slsbpo.com with the subject “Application – Portfolio Manager”
Location: Lira and Mbale branches
Join us in making an impact and driving financial success!
Deadline: 9th/08/2026