Reservations Team Member – Jobs In Uganda

The Piato Restaurant is hiring a Reservations Team Member to become the welcoming voice for guests eager to dine in Kampala’s vibrant food scene. In a city where bookings spike during weekends and tourist seasons, you’ll manage reservations with a smile, ensuring every guest—whether a local family or a US traveler—feels prioritized. Your organizational skills will keep our tables full and our service seamless.

Key Responsibilities:

• Manage and confirm guest reservations via phone, email, and online platforms.
• Handle guest inquiries and special requests professionally (e.g., dietary needs or private events).
• Coordinate with the team to manage bookings and seating efficiently.
• Maintain accurate reservation records and guest preferences to personalize their experience.

What We Are Looking For:

• Strong communication and organizational skills—essential for Kampala’s diverse clientele.
• Customer service or hospitality experience is an advantage.
• Ability to multitask and stay calm under pressure, especially during busy nights.
• Flexibility to work evenings, weekends, and holidays—peak times in Uganda’s dining culture.

Why Join?
Be the first friendly touchpoint for Piatto’s guests, building skills in hospitality that shine in Uganda and beyond.

How to Apply:
Send your CV to marketing@piatokampala.com