Risk and Quality Officer
RSM (Eastern Africa) Consulting Ltd is a member firm of the RSM network, a world leading provider of audit, tax and consulting services to entrepreneurial growth-focused organisations globally. The network has a combined staff of over 56,000 with 500 offices across 120 countries and in each of the top 40 major business centres.
RSMEA was founded in 2004 and has developed a powerful network of offices across East Africa. The factor that links RSM member firms is its purpose – THE POWER OF BEING UNDERSTOOD which is rooted in RSM’s unwavering focus on our principles of collaboration, understanding and providing relevant insights and solutions by: gaining a deep understanding of what matters to our clients; building a long-term relationship through a client-centric focus; sharing insights of our local and global experts; and design-thinking and co-creating solutions. This client-centric approach ensures that we acquire a deep understanding of our client’s needs, that empowers businesses to move forward and realise their full potential.
RSMEA clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders.
The Opportunity
The Risk and Quality Officer focuses on promoting and monitoring compliance with applicable external laws and regulations, as well as internal policies and procedures, to help manage RSM’s regulatory and reputational risk. The Risk and Quality Officer reports to the Director.
Responsibilities and Outcomes
- Ensure that the System of Quality Management is operating effectively across the firm based on identified risks
- Ensuring proper documentation of the assurance quality management system, i.e., key controls, related policies, and processes for all departments and as required by laws and regulations
- Conduct internal compliance testing to ensure that engagement teams/ practice management continuously comply with laid down quality control systems and policies.
- Evaluation of the impact of findings on the firm’s quality control system and determining the root causes for remediation
- Monitor the implementation of the findings arising out of the annual Inspection activities by all service lines
- Prepare annual Risk and Quality audit plans and implement the same
- Prepare reports periodically on the Risk & Quality activities.
- Provide day-to-day support to teams conducting internal inspections and assessment of the quality control and compliance systems of all service lines
- Identify and attend relevant trainings to execute the tasks above
- Participate in Risk & Quality, technical, and related training of staff concerning findings from inspections
- Monitor the implementation of the Risk & Quality, Training, and Technical activities every quarter and report findings
Qualifications and experience
- Minimum 3–4 years of relevant experience in risk and quality
- Strong analytical and problem-solving abilities with attention to detail
- Proficiency in Microsoft suite
- Strong written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Demonstrated ability to work both independently and as part of a team
If you are inspired to build strong, collaborative and lasting relationships with our stakeholders; gain a deep understanding of our clients’ needs; ensure every client benefit from tailored thinking and you resonate with our values; fill out your application by clicking HERE. The deadline for applications is Monday, 31st August 2026. Only shortlisted candidates shall be contacted.