Settlement and Reconciliations Intern

Job Purpose

To support the Settlement and Reconciliations function in carrying out daily reconciliation, settlement preparation, transaction verification, record management, and operational support activities. The intern will gain practical exposure to payment systems, settlement processes, reconciliation procedures, and financial operations while contributing to efficient execution of operational activities under supervision.

Key Responsibilities:

1. Support verification and reconciliation of settlement files obtained from the Shared Agent Banking System (SABS) before settlement processing.
2. Assist in identifying discrepancies or inconsistencies in settlement files and escalate findings to the Settlement and Reconciliations Officer for review and resolution.
3. Support preparation and timely submission of settlement files to relevant stakeholders as guided by the supervisor.
4. Assist in tracking settlement-related communications and maintaining records of interactions with participating institutions.
5. Support review and recording of transaction claims (bank reversals) in SABS under supervision.
6. Assist in following up on transaction claims and communicating updates to relevant teams where required.
7. Support coordination with participating banks regarding reconciliation queries and operational issues.
8. Compile, organize, and maintain transaction vouchers, settlement records, and supporting documentation in accordance with record management procedures.
9. Support processing of operational requests and third-party business needs relating to settlements and reconciliations.
10. Assist in generating reconciliation reports and maintaining accurate operational records.
11. Participate in monitoring settlement and reconciliation processes to identify process inefficiencies and recommend improvements.
12. Adhere to operational procedures, policies, and internal controls to support efficient service delivery.
13. Work collaboratively with team members to achieve departmental objectives and operational excellence.
14. Participate in training programs and continuously build knowledge of settlement, reconciliation, and payment systems operations.
15. Undertake any other duties assigned by the supervisor or management.

Requirements / Competencies

·      Basic understanding of financial operations, banking processes, or accounting principles.

·      Strong analytical and numerical skills with attention to detail.

·      Quick learning ability and willingness to develop technical and operational skills.

·      Good problem-solving and organizational skills.

·      Strong interpersonal and communication skills (written and verbal).

·      Ability to work effectively within a team environment.

·      Ability to manage multiple tasks and meet deadlines.

·      High level of integrity, confidentiality, and professionalism.

·      Proficiency in Microsoft Office applications, particularly MS Excel.

·      Ability to work with minimal supervision while following guidance appropriately.

Qualification & Experience

• Final-year student or recent graduate with a Bachelor’s degree in Business Administration, Accounting, Commerce, Statistics, Economics, Finance, Mathematics, or a related field.
• Prior internship, industrial training, or exposure to banking, financial services, telecommunications, or operational environments is an added advantage but not mandatory.
• Basic proficiency in MS Excel and willingness to learn data analysis and reconciliation tools.
• Demonstrated interest in financial operations, payments, settlement systems, or reconciliations

Key Learning Outcomes (Internship Focus)

At the end of the internship, the intern is expected to have gained practical experience in:

·      Settlement and reconciliation processes within financial services/payment systems.

·      Transaction monitoring and discrepancy identification.

·      Financial record management and operational reporting.

·      Use of settlement platforms and reconciliation tools.

·      Stakeholder coordination and operational support processes.

·      Application of internal controls and risk management practices in operations.

Interested candidates should submit their CV and a cover letter as 1 pdf file outlining their interest and qualifications with the subject ‘Application for Settlement and Reconciliations Intern’ to applications@agentbanking.co.ug by 4th June 2026.