Kai Bar and Restaurant
Kai Bar and Restaurant is an upcoming, high-end bar and restaurant located in Ntinda, Minister’s Village.
On behalf of Kai Bar & Restaurant, we are seeking a professional, energetic, and customer-focused Waiters/Waitresses to join its service team. This role is responsible for providing outstanding guest service, ensuring accurate order taking and delivery, and creating a welcoming atmosphere that encourages guests to return.
Key Responsibilities
- Welcome guests warmly and provide a friendly, professional dining experience.
- Present menus, explain food and beverage offerings, and make appropriate recommendations to guests.
- Accurately take food and beverage orders and communicate them efficiently to the kitchen and bar teams.
- Serve food and drinks promptly while maintaining presentation, quality, and service standards.
- Monitor guest satisfaction throughout service and proactively respond to requests and concerns.
- Maintain clean, organised, and well-presented dining and service areas at all times.
- Clear and reset tables efficiently to ensure smooth guest flow and readiness for new arrivals.
- Assist with table preparation, stock replenishment, and service setup before and during operating hours.
- Collaborate effectively with bartenders, kitchen staff, and fellow service team members to ensure seamless operations.
- Present bills accurately and process payments using approved payment systems.
- Adhere to responsible alcohol service requirements, including age verification where necessary.
- Comply with all food safety, hygiene, health, and sanitation standards.
- Report customer incidents, breakages, safety concerns, or operational issues to management promptly.
- Support team members during busy service periods to maintain excellent guest experiences.
Requirements
- Previous experience in a restaurant, bar, lounge, hotel, or hospitality environment.
- Strong customer service and interpersonal communication skills.
- Ability to work effectively in a fast-paced, high-energy setting.
- Good knowledge of food and beverage service procedures.
- Familiarity with POS systems and electronic payment platforms is an added advantage.
- Professional appearance, positive attitude, and strong attention to detail.
- Ability to work flexible schedules, including evenings, weekends, and public holidays.
- Hospitality training or relevant certification is an added advantage.
- Strong teamwork skills, reliability, and a commitment to delivering exceptional guest service.
