Courier Clerk

  • Full Time
  • Uganda

Cerba Lancet Uganda

CERBA LANCET UGANDA: Kampala Branch

Vacancy: Courier Clerk.

Cerba Lancet Uganda limited is the leading provider of private diagnostic pathology services in Uganda. Incorporated and registered in Uganda since April 2009 and part of Cerba Lancet group of Laboratories in East Africa under Cerba Lancet Kenya based in Nairobi, Kenya, and a member of Cerba Lancet Africa group of Laboratories in Africa with headquarters in South Africa.

Cerba Lancet Uganda Ltd has over 14 laboratories located in different towns in Uganda with two laboratories recommended for continuous ISO 15189 accreditation by SANAS and four by KENAS. This makes Cerba Lancet Uganda the leading pathology diagnostic company in Uganda with five accredited labs.

Location: Field based; Kampala

Direct Report: Head of Transport

General description

The Courier Clerk holder is primarily responsible for sample picking and client engagement.

Position Overview:

Key Performance Areas

Sample handling

  • Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct destinations timeously and in good condition to increase customer service levels.
  • Scans specimens and results on the Courier Management Programme to ensure that all deliveries and collections can be tracked and traced.
  • Completes and signs proof of delivery for specimens or reports collected or delivered to endure records are kept for tracking purposes if and when applicable.
  • Document management
  • Properly deliver all documents and parcels to rightful owners.
  • Maintaining confidentiality of all company documents
    Liaising with Laboratory quality officers and managers in ensuring all documents are updated.
  • Implement all QMS procedures

Regulatory Affairs

  • Ensure all regulatory requirements are adhered to.
    Assist the Laboratory Manager with compliance with various regulatory authorities where required.
  • Up to date and Valid driving permit.

QC process

  • Record trend analysis by capturing findings from internal audit and external audit reports for the purpose of identifying training needs, and for input into management review
  • Health & Safety
  • Utilises protective wear (such as specimen bags, gloves, eye specs etc) to ensure own safety and adherence to the Health and safety regulations policy.
  • Maintain daily safe keeping and fault reporting on Lancet’s assets (such as vehicles, petrol cards, uniforms etc) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
  • Ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the correct handling patient samples.
  • Ensure that incidents and working tools failures are reported to Transport supervisor, thereby ensuring compliance with relevant organisational policy and laboratory standard operating procedures.

Competencies Required to do the job

Technical Competencies:

  • High level problem-solving skills.
  • Ability to influence, motivate and engage at all levels of the business.
  • Detail orientated.
  • Inspires and drives excellence in all aspects of work.
  • Maintain confidentiality and integrity.
  • Highly organised and flexible.
    Behavioural Competencies:
  • The ability to work autonomously and hold themselves accountable.
  • Ability to work under pressure and meet set deadlines.
  • Conflict management and dispute resolution capabilities
  • Interact and communicate in a respectful manner taking into consideration the diverse cultures.

Qualifications

  • UCE Certificate
  • Valid CLASS (A) Driving Permit- Mandatory
  • Certificate in Medical Laboratory Technology or Phlebotomy is added advantage
  • 2-3 Years Relevant Working Experience with corporate companies is an added advantage.

Application details

Interested candidates should submit their applications to uganda.hr@cerbalancetafrica.com, no later than the the 3rd May 2026. Only online Applications shall be processed.

Applications must include the following information:

Copy of cv and qualifications, contact details, references, bio data, and expected salary package.

Shortlisted candidates will undergo an Assessment test.

Thank you for expressing interest in Cerba Lancet Uganda. While we value all applications received, only candidates chosen for an interview will be contacted. If you have not heard from us within 30 days, please consider your application unsuccessful. Rest assured; your information will be retained for future recruitment opportunities within the company.

To apply for this job email your details to info@jobadverts.ug

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