Customer Experience Officer - Jobs in Uganda: JobAdverts.UG

Customer Experience Officer

  • Full Time
  • Uganda

SurePay

We’re Hiring: Customer Experience Officer!

Are you passionate about delivering exceptional customer experiences and helping businesses and communities thrive through technology? Join the SurePay team and be part of Uganda’s growing fintech transformation.

We’re looking for a Customer Experience Officer with:

  • 1-2 years of experience in customer service, call centers, or client-facing roles.
  • Strong communication and problem-solving skills.
  • A Diploma or Bachelor’s degree in Business, IT, Communications, or a related field.
  • Experience in fintech or digital services is an added advantage.

As part of our team, you’ll play a key role in supporting customers, onboarding clients, resolving inquiries, and ensuring a seamless customer journey across our digital solutions.

Location: Ntinda Near UNEB Office

Application Deadline: 7th July 2026

Send your application to:

hr@surepayltd.com

applications@surepayltd.com

Only shortlisted candidates will be contacted.

To apply for this job email your details to info@jobadverts.ug

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