MAMA Talents TV
Job Description
ASSIGN TASKS, MONITOR STAFFS PERFORMANCE
ENSURE WORKFLOW TARGETS ARE MET
HANDLING CUSTOMER COMPLAINTS, ENSURE SERVICE STANDARDS
ENFORCE COMPANY POLICIES
RESOLVE ON-FLOOR ISSUES QUICKLY
Job Requirements
BACHELORS DEGREE IN BUSINESS ADMINISTRATION OR RELEVANT FIELD
PRIOR EXPERIENCE HANDLING CUSTOMER EXPERIENCE.
COMMUNICATE CLEARLY WITH STAFF, CUSTOMERS AND MANAGERS.
SERVICE KNOWLEDGE.
