Stanbic Bank Uganda
Job Description
To grow and retain client relationships as per allocated FlexiPay segment/sector portfolio (e.g., Agribusiness, Public Sector; and Consumer). To execute on the offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.
- Deliver revenue and portfolio growth targets in line with approved budgets by effectively converting leads generated through Business Banking, Personal Banking, Corporate and Investment Banking, and other business units.
- Identify and develop new business opportunities through direct customer engagement, joint sales calls, and field visits with relationship and sales teams. Build and maintain a robust sales pipeline through direct prospecting and collaboration with Relationship Managers, Business Bankers, Digital Banking teams, and other stakeholders.
- Manage the end-to-end sales cycle including prospecting, acquisition, onboarding, activation, and retention of Non -SBU merchants.
- Monitor platform performance, conduct root cause analysis of operational challenges, and implement corrective measures to improve customer adoption and utilization.
- Work closely with Relationship Managers, Merchant Solutions Service Consultants, Product Teams, Operations, IT, and Marketing teams to drive customer acquisition and retention
Qualifications
- First Degree Business Commerce, Finance and Accounting or related from a recognised Institution
- 5-7 years relationship management experience as a Business Banker or Relationship Manager. Experience in dealing with customers at all levels.
- Significant product knowledge including specialised products and financial structures.
- Experience in budgeting, forecasting, cost control and client financial analysis.
- Experience in preparing and motivating Credit applications is essential.
Additional Information
Behavioural Competencies:
- Developing Strategies
- Providing Insights
- Pursuing Goals
- Showing Composure
- Taking Action
- Understanding People
Technical Competencies:
- Economic Capital Management
- Financial Acumen
- Process Governance
- Risk Identification & Reporting
- Risk Response Strategy
- Risk/ Reward Thinking
