Impala Healthtech Research
Role Summary
Support marketing, visual content creation, social media engagement, CRM updates, and stakeholder communications in a growing healthtech environment.
Role Details
1. Background
Impala Healthtech is a digital health and research-driven company developing and deploying technology-enabled solutions to strengthen healthcare delivery, diagnostics, and antimicrobial stewardship in low- and middle-income settings. Through DIGAMS, the company works with health facilities, laboratories, and public health stakeholders to improve access to diagnostics, guide clinical decision-making, and promote responsible antimicrobial use.
2. Objectives
– Support marketing, branding, and communications activities
– Assist in creating visual and digital content across platforms
– Support community engagement across social channels
– Contribute to CRM and stakeholder communications
– Strengthen documentation, reporting, and communication processes
3. Scope of Work and Responsibilities
A. Content development and design
– Develop graphics, presentations, and visual materials using Canva and related tools
– Assist with brochures, social media content, and promotional assets
– Support documentation of events, projects, and company activities
B. Digital marketing and communications
– Support management of social media and digital channels
– Assist content scheduling, publishing, and performance tracking
– Support newsletters, announcements, and communication materials
C. Community management and engagement
– Monitor and respond to inquiries across digital platforms
– Support growth and engagement of online communities
– Maintain professional communication with stakeholders
D. CRM support
– Support management and updating of stakeholder records in CRM systems including Zoho CRM
– Maintain records of engagements, leads, and communication activities
– Support communication reports and dashboards
C. Reporting and documentation
– Maintain accurate records and weekly activity reports
– Document lessons, feedback, and opportunities for improvement
4. Required Qualifications and Competencies
– Recent graduate (not undergraduate) in Marketing, Communications, Journalism, PR, Business Administration, Information Systems, or related field
– Proficiency in Canva and basic graphic design
– Familiarity with CRM tools, preferably Zoho CRM
– Strong writing, communication, social media, and organizational skills
– Photography/videography/content creation skills are an added advantage
5. Confidentiality and ethics
– Sign an NDA before commencement
– Maintain confidentiality of company and client information
– Adhere to ethical standards and professional conduct
