Responsibilities
Responsible for performing and managing all internal controls for Airtel Money to ensure mitigation of revenue leakages, revenue exposure, fraud, errors and omissions. Institutionalize best in class RA processes in line with group RAFM governance guidelines to achieve high levels of compliance, cash benefits by stopping revenue leakages and identifying missed revenue opportunities.
- Maintain high levels of compliance above 95% for Airtel Money.
- Implement, review, modify and manage Revenue Assurance standard operating procedures & RA Manuals to cover emerging risks and better management of existing risks.
- Roll out Group wide initiatives.
- Project management for major system launches to do comprehensive risk analysis and ensure First Time Right.
- Access knowledge base and key learning’s from across Operating company, standards UAT templates and already implemented processes for compliance.
- Detect and plug revenue leakages.
- Identify missed revenue opportunities.
- Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages.
- Ensure First Time Right implementation of new products.
- Close all issues raised.
- Provide weekly/monthly reports in a timely manner as required by business and Group RAFM.
- Report on all revenue loss incidents to management.
Qualifications
- Degree in IT, Computer Science or any other related field.
- Post graduate in Data systems & Analysis.
- 3 years working experience in related field.
other skills necessary for the role
- Strong analytical, technical and reporting skills.
- Proficient in querying a large amount of data using SQL queries.
- In-depth knowledge of GSM Networks, IN and IT Billing & Provisioning Systems.
- Good understanding of data models and various IT platforms/solutions.
- Quick learner to develop strong product knowledge and entire product lifecycle.
- Build strong relationships in a matrix environment to help negotiate priorities and to resolve conflicts among project stakeholders.
- Should be able to do risk analysis and document the business requirements and formulate the business processes.
