Shop Supervisor – Consumer(03 POSITIONS)

Uganda

11 hours

Administrative

Full Time

Biyinzika Poultry

Description

Reports To: Key Accounts Manager – Retail & Pearl with dotted line to the Sales Representative

Duty station: Kampala Central

Job purpose:

The purpose of the role is to sale and market all the company products, as well as create a positive image of the company to the public. The position holder will manage the Shop business and operational areas under the rules, regulations and guidelines of BPUL while ensuring the accomplishment of goals and targets given by management.

Key Responsibilities:

Management of all the FMCG products sold at the Shop (Dressed chicken and all related products

Ensure achieving of daily sales targets of all products at the shop
Ensure communicating correct price and product specifications to customers
Ensure professional approach to customer interface.
Coordinate and ensure reconciling deliveries of products to customers in case of bulk buyers.
Order Dressed chicken and related products on time and follow up on phone to ensure your order is processed by the sales clerk at the abattoir
Control and manage stock as prescribed by the Company’s SOP’s.
Ensure a clean and tidy environment at the Shop at all times.

Management of Cash and Sales at the Shop

Ensuring timely banking of Cash Collections for all the sales made
Daily Cash reconciliation of the sold stock and reporting to the Sales Manager and Sales Officer on a daily basis.
Market Company products & safeguarding the Company’s Image in the Community.
Review cash sales against targeted sales and plan for achieving over and above the set target

Provision of effective and efficient support to the customers

Receiving complaints from Customers and quickly resolving them at Shop level, Issues beyond your capacity can be forwarded to the Sales Manager or Sales Officer for further consultations
Dealing with customers efficiently in a professional, courteous and cordial manner giving them correct information about our products to enable them make an informed decision.

Train and support new staff.

Provision of support/orientation to new staff.

Maintain proper and effective communication, reporting, documentation and records system at the Shop.

Prepare and submit daily, monthly, quarterly and annual reports i.e., monthly sales and receivables
Support the stock taking and inventory management processes.
Report immediately any shortages, losses or any other problems to your line manager.
Correctly filling out paperwork including Daily Cash Reports and sales Summary Reports among others and submitting this information to the Sales Manager.

Responsible for all Human Resource related issues for the staff of the Shop and seek support from the HR office when required

Effective supervision of staff at the Shop
Appraise performance of staff at the Shop.
Any other duties as assigned by management from time to time.

Financial Responsibility

Petty cash management
Bank daily cash sales collection
Daily sales are posted

Education:

Degree or Diploma in Sales and Marketing, Business Administration, or related field.

Skills and Experience:

Minimum 1-2 years’ experience.
Knowledge of sales and marketing.
Marketing skills.
Customer care skills.
Computer Literacy.
Product knowledge
High level of integrity and honesty.
Professional personal presentation
Organizational and planning skills.
Good communication and interpersonal skills.
Good presentation skills
Time management.
Ability to work under pressure.
Excellent reporting skills.
Willingness to regularly travel or relocated across region (s) of operation.
Willingness to cooperate and work closely with the Retail Sales Supervisor
Willingness to be relocated as per the business needs

Competencies:

The ideal candidate should demonstrate the following BPUL High Performance Behaviours:

Common purpose
Open communication
Setting and Achieving Targets
Sense of Urgency & Agility
Accountability
Collaborate Effectively
Result-Driven Mindset
Trust & Mutual Respect
Customer Focused
Innovation & Continuous Learning
Sense of Belonging

Send your resume to vacancies@biyinzika.co.ug/