d.light Uganda
The job holder will be responsible for making sure all sales targets for cash & PAYGO d.light products, revenues & collections are met within the designated sales area or territory.
Roles & Responsibilities
- Create awareness in their designated geographies and support direct selling for our retails outlets.
- Recruit and manage quality Sales & Engagement Partners as per the given targets
- Find new customers and constantly expand the business
- Manage the sales agents and ensure sales targets are achieved by pushing stock out to assigned outlets
- Monitor sales data and keep up to date with current market trends and customer needs which includes customer queries and complaints.
- Ensure availability of stock in all outlets across range.
- Focus on activating new channels – Experience Centers, Phone shops and Retail Distributors
- Ensure that distributor agents and retail outlets focus on d.light products.
- Relationship building between d.light and clients.
- Identify and monitor all competitive activities within the territory.
- Implementing the d-light Route to Market.
- Ensure quality customers are on boarded and delinquency is maintained below 20%
- Review and assess new customers on-boarded within their area of jurisdiction for quality of payments to ensure the portfolio health is within the defined threshold
- Evaluate and study high-risk account and analyze all customer payment patterns within their area of jurisdiction to drive compliance as per defined risk & Quality of Sales processes by take the necessary remedial actions to cause-correct customers behind their payment schedules
- Ensure stock / Inventory management is done with in the acceptable and laid down procedures and expectations at each and every stock location under their jurisdiction
- supervise the stocking and safety of dlight stock with the SEPs to ensure desired approved minimum stock levels at all times
- Follow up on outstanding payments from customers and ensure timely settlement.
- Ensure the assigned tools of trade are well maintained and used to perform company work. Also refer to the fleet policy for the proper use of the assigned company car/motorcycle (if any)
KRAs
- Revenue
- Portfolio Management
- Infrastructure (RTM, ECs & SEPs)
Requirements
- At least 1-2 years sales experience with demonstrable and successful sales track record
- Minimum of a diploma in a business related field
- Relevant industry background in a related industry will be an added advantage.
- Experience working in a rapid sales growth environment.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills including ability to quickly build rapport with customers and people at all levels.
- A valid Ugandan riding license.
- Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality.
- Competency in Microsoft applications including word, excel and outlook.
- Passion for social enterprise, development of people and environmental benefits
