Territory Business Manager

Responsible for developing and implementing the Territory’s strategy to deliver on customer additions and revenue numbers.

• Develop sales strategies to address grow CMS (Customer Market Share), SOGA (Share of Gross Add) and RMS Revenue Market Share.
• Utilize market research and effective competitor analysis to develop and implement sales plan/strategies that will give Airtel an edge over completion.
• Develop strategies to drive site wise performance on gross adds, E-recharge and Airtel Money within the Territory.
• Act as a consultant on planned Marketing campaigns within the territory.
• Track & evaluate campaign effectiveness within the territory.
• Ensure Brand visibility within the territory.
• Tracking of Territory Network key perfomance indicators on service delivery and site productivity.
• Come up with strategies to address all Low revenue sites in the territory and ensure they optimally deliver as required by the business.
• Drive desired customer experience in all Airtel Experience centres/ touch points in the territory.
• Manage, develop and motivate staff.

• Bachelor’s degree in business, sales, or equivalent training in business or sales management.
• 4-7 proven successful years of sales with a combination of direct and indirect (distributors) market approach in the Telecommunications Industry or FMCG environment.

Critical skills for the role.

•  Able to operate in a performance driven organization.
• Customer focused.
• Strong planning and organisational skills.
• Strong analytical skills.
• People management skills.
• High level of intergrity

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