Transactional Products Officer

To contribute to the growth of the Liabilities book through the analysis of product performance, product planning and design, and product management of PBB Transactional and Liabilities products.

• To ensure revenue collection on all products and services by monitoring all fee lines for accurate pricing and subsequent collection, proper system set up and timely response to all queries assigned from a customer perspective.
• Monitor the current concession book to ensure clients are meeting conditions for the concession, the right accounts actually have the correct concessions loaded, review the book to ensure concessions granted are still profitable therefore preventing revenue leakage and at the same time growing  the total income to the bank.
• Analyse transactional liability reports in order to provide insights and recommended actions to the segment and product heads regarding the performance of the products.
• Develop product proposals to suit customer needs based on customer engagements, surveys, feedback from the staff across the business which will be presented for approval to the product committee via the Manager, Transactional Products and Liabilities.
• Attend Business Development Committee, identify cross sell opportunities for clients discussed at the committee and offer solutions to the relationship managers for consideration.