Verification Officer

Position: Verification Officer

Location: Kampala (Uganda)

Expected Start Date: May 11, 2026

Apply by: May 3, 2026

Reports to: Acquisition Team Leader

About the role:

Numida is looking for a Verification Officer responsible for conducting thorough and accurate verifications of information submitted by first-time loan applicants.

This role is essential for ensuring the authenticity, integrity, and quality of applicant information, thereby facilitating informed decision-making by Credit Relationship Officers (CROs) for loans of 1,000,000 UGX and above.

Key Performance Indicators:

• Achieve an Average Loan Value (ALV) of 550,000 UG for first-time applicants by December 2026.
• Enhance collection rates on first-time loans.
• Minimize instances of loan slashing.
• Improve conversion rates for loan applications.
• Increase retention rates for acquired loans

Conditions for Verification:

• Applicable to new loan applications above 1,000,000 UGX.
• Loans must have the potential to be reduced by 500,000 UGX and exceed 1,000,000 UGX.

Verification Process:

• Upon signing a loan agreement exceeding 3,000,000 UGX, the verification process is initiated.
• The CRO submits a verification request through the designated verification channel.
• The Finance Department is notified, and a transport requisition is created, submitted to both the Growth and Finance Departments.
• Upon approval, Finance allocates the necessary funds to the Verification Officer.
• The Verification Officer conducts a comprehensive assessment of the business.
• Feedback from the verification is communicated to the CRO through the verification channel, with the CRO managing the remainder of the loan application process.

Personal Attributes:

• Highly organized with the ability to manage multiple tasks effectively and efficiently.
• Strong critical thinking and problem-solving skills.
• Self-motivated and capable of working independently as well as collaboratively within a team.
• High ethical standards with a commitment to maintaining confidentiality and integrity.