Time remaining: 25:59 Internship Assessment July to August 2026 Intake
What is the vision of the Uganda Revenue Authority (URA)?
- To mobilize revenue for National Development
- Developing Uganda Together
- To provide excellent revenue services everywhere, all the time
- A transformational Revenue Service for Uganda’s Economic Independence
- What is a Tax Identification Number?
- It is a unique identifying number assigned to every Ugandan by Uganda Revenue Authority (URA) for tax administration purposes
- It is a unique identifying number assigned to every taxpayer by Uganda Revenue Authority (URA) for easy identification as a Ugandan
- It is a unique identifying number assigned to every taxpayer by Uganda Revenue Authority (URA) for tax administration purposes
- It is a unique identifying number assigned to every Taxpayer by Uganda Revenue Authority (URA) to avoid tax evasion
- The following are true about the importance of a Tax Identification Number except?
- It is used as an identification for law abiding Ugandans
- It is used by taxpayers in the management of their accounts on the URA web portal
- It is used by taxpayers in correspondences with URA
- It is used as reference for payments of tax and non-tax revenue
- The head of Uganda Revenue Authority is known as;
- Commissioner
- Director
- Chief Executive Officer
- Commissioner General
- The core values of Uganda Revenue Authority include all the following except;
- Integrity
- Professionalism
- Confidentiality
- Patriotism
- What is the tagline of the URA?
- Mobilizing Revenue
- Excellent Revenue Services
- Developing Uganda Together
- Tax for Development
- VAT is a direct Tax whereas Income Tax is an indirect Tax
- TRUE
- FALSE
- The Strategy and Risk Management Department in URA is responsible for Strategy and Research
- TRUE
- FALSE
- ASYCUDA stands for Automated System for Customs Data
- FALSE
- TRUE
- Uganda’s current Tax to GDP ratio ranges between;
- 21%-25%
- 16%-20%
- 5%-10%
- 11%-15%
- Uganda’s current population ranges between;
- 41-50 Million
- 35-40 Million
- 20-30 Million
- 30-35 Million
- Uganda’s Minister for Finance, Planning and Economic Development is;
- Hon. David Bahati
- Hon. Matia Kasaija
- Hon. Henry Ariganyira Musasizi
- Hon.Amelia Kyambadde
- The most valuable Ugandan current Export product is;
- Coffee
- Gold
- Refined Petroleum oils
- Sugar
- Which item is currently Uganda’s largest import;
- Pharmaceutical
- Motor vehicles
- Capital goods
- Oil
- For any objection to a tax assessment, the burden of proof is on the Commissioner to prove the assessment is excessive or incorrect
- TRUE
- FALSE
- I enjoy working with people I am already familiar with.
- Agree
- Strongly agree
- Disagree
- Neutral
- If your father suddenly asked you to relocate and live with your grandfather in the village, what would you do in relation to adapting to new environments?
- Refuse because you prefer staying in the city
- Suggest that your sibling goes instead
- Ask another family member to convince him to change his mind
- Accept the change and make the best of the opportunity to learn and grow from the experience
- Suppose your father loses his job and can no longer pay your school fees. The following would be the most appropriate except?
- Depend entirely on relatives to solve the problem
- Give up because continuing school would seem impossible
- Look for lawful opportunities to support your education financially
- Wait indefinitely for circumstances to improve
- Your group leader suddenly falls sick before a final competition presentation. What would you do?
- Ask another group member to take responsibility
- Request postponement of the competition
- Volunteer to represent the group if capable
- Suggest withdrawing from the competition
- When was the last time you intentionally tried doing something new?
- You don’t remember
- Occasionally
- Rarely
- Almost everyday
- Last month
- I rarely volunteer to present group assignments on behalf of my team.
- Strongly agree
- Agree
- Disagree
- Neutral
- You have been selected to give a speech to new members of your community. What should be your top priority during preparation?
- Understanding the target audience
- Choosing the venue carefully
- Practising your voice projection only
- Arranging the seating layout
- Active listening is essential for effective communication.
- Strongly disagree
- Disagree
- Neutral
- Agree
- Verbal communication is always more effective than non-verbal communication.
- Strongly agree
- Disagree
- Neutral
- Agree
- Your supervisor asks you to prepare a communication inviting regional managers to a meeting the next day. Which aspect is most important?
- The audience, purpose, timing, and message.
- The distance between participants and venue size
- The cost of communication and office location
- The personal relationship between sender and receiver
- The purpose of communication may include all the following except:
- Encouraging action
- Influencing behaviour
- Persuading the audience
- Avoiding feedback
- How often do you persuade your friends to try a new idea?
- Very often
- Never
- Rarely
- Occasionally
- Who is best placed to communicate a new university policy regarding tuition payment procedures?
- The Chancellor
- The Vice Chancellor
- The University Bursar
- As a front desk officer handling TIN inquiries, a client calls seeking guidance on filing returns, but you do not know the process. How best can your serve this client?
- Take the client’s contact details and consult a knowledgeable colleague before responding
- Tell the client to call another office because you do not know the process
- Ask the client to visit the station physically for assistance
- End the call and wait for another staff member to handle it later
- A client at a URA Office appreciates the excellent service you have provided and offers you UGX 50,000 as a token of appreciation. What would you do?
- Politely decline the money and continue with your duties
- Accept the money and later inform your father about it
- Accept the money because the client offered it willingly
- Accept the money and continue serving other clients
- You are working for a company whose policy prohibits the use of WhatsApp, X (formerly Twitter), and Facebook during working hours. What would be the most appropriate course of action?
- Continue using the platforms because they are important for modern communication
- Ignore the policy because it is outdated
- Use the platforms secretly when supervisors are not watching
- Comply with the policy while professionally proposing the benefits of controlled social media use to management
- While working for the Uganda Revenue Authority (URA), you are assigned to an audit involving your father’s business in Kira Town Council. What would be the most appropriate course of action?
- Discuss the matter privately with a friend before making a decision
- Declare the conflict of interest to your supervisor and withdraw from the audit process
- Inform your father in advance so he can prepare for the audit
- Continue participating in the audit without mentioning the relationship
- You have been invited for a party after work and the dress code is beach wear. What would be the most appropriate action?
- Carry the outfit separately and change after official working hours
- Leave work early to prepare for the party
- Wear the beach outfit to work so you can go directly to the party afterward
- Ignore the workplace dress code for the day
- Shortly after joining URA, your station supervisor, who has been friendly toward you, invites you out for an evening date. What would you do?
- Politely decline the invitation and maintain professional boundaries
- Suggest another day since he is your colleague
- Accept the invitation to build a better working relationship
- Report him immediately without speaking to him first
- A former schoolmate comes to your workstation shortly after official working hours seeking assistance, yet earlier you had asked other clients to return the next working day. What would you do?
- Discuss and handle the matter informally while leaving work together
- Allow him in and assist him because you know each other personally
- Politely ask him to return during official working hours like the other clients
- Ignore him completely and walk away
- While deployed in the HR office, you come across a shortlist for a job your brother applied for and notice that he has been selected. What would you do?
- Inform him immediately since the information concerns him
- Wait for the official communication process to take place
- Congratulate him before the official announcement is made
- Inform your parents before he receives the message
- At your duty station, you notice that some staff members use unethical methods to obtain money from taxpayers. As a new intern, what would you do?
- Discuss the issue casually with colleagues
- Report the matter through the appropriate whistleblowing or reporting channels
- Ignore the situation and focus only on your work
- Request for transfer to another station to avoid involvement
- Your lecturer fails to attend the first lecture of the day. What would you most likely do?
- Return to the hostel immediately
- Review the course outline and related study materials independently
- Focus on unfinished coursework from another subject
- Wait passively for the next lecture
- During your internship at URA, your supervisor is absent due to other commitments. What would you do?
- Continue working on the assignments already assigned to you
- Leave because there is no direct supervision
- Spend time chatting with colleagues from other teams
- Wait without doing anything until the supervisor returns
- How often do you use a to-do list or planning tool to organise your tasks?
- Never
- Daily
- Monthly
- Weekly
- Your supervisor has not assigned you any tasks and you are feeling idle. What would you do?
- Ask your supervisor for assignments
- Use the time to look up things on the internet
- Use the time to catch up with schoolwork
- Chat with colleagues while waiting for new assignments
- I find it frustrating when a team member takes credit for work I contributed significantly toward
- Strongly agree
- Disagree
- Agree
- Neutral
- I prefer completing assignments in a quiet environment to improve concentration
- Agree
- Disagree
- Strongly agree
- Neutral
- I easily adapt to working with people from different backgrounds and skill sets
- Strongly disagree
- Disagree
- Don’t know
- Strongly agree
- I prefer working in an open office environment rather than in an enclosed office
- Strongly agree
- Neutral
- Disagree
- Strongly disagree
- I understand the strengths and weaknesses of members in my discussion group.
- Strongly disagree
- Agree
- Neutral
- Disagree
- I perform better in individual than group assignments.
- Disagree
- Neutral
- Agree
- Strongly agree
- I am able to defend a decision I believe is right even when it is unpopular.
- Disagree
- Neutral
- Strongly disagree
- Agree
- An angry client approaches you and begins complaining loudly about poor service and incompetent staff. What is the most appropriate course of action ?
- Remain calm, listen carefully, and acknowledge the client’s concerns professionally
- Immediately call another officer to handle the client
- Ask the client to stop complaining and lower their voice
- Ignore the client until they calm down
- One of your teammates consistently fails to complete assigned tasks. What would you do?
- Speak with them privately to understand the cause of the problem
- Complete their tasks for them to avoid delays
- Ignore the situation until the supervisor notices
- Publicly confront them during a team meeting
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