Head of Business Intelligence & Analytics

Job Summary:

The Head of BI & Analytics owns SafeBoda’s end-to-end data function from infrastructure and governance through to analytics strategy and organisational capability. This is a strategic leadership role responsible for ensuring that the business operates with real-time visibility, rigorous data quality, and the analytical capability to make confident decisions at every level. The role spans technical architecture, team development, executive insight delivery, and the embedding of a data-driven culture across Uganda and Kenya markets.

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Key Responsibilities:

• Data Governance: Establish and enforce the enterprise governance framework: data classification, access controls, pipeline versioning, documentation standards, and quality monitoring.
• Analytics Strategy: Own the multi-year BI and analytics roadmap, aligned to business objectives across ride-hailing and fintech verticals. Manage delivery against OKR and SLA frameworks.
• Executive Insight: Develop analyses and KPI frameworks providing real-time business visibility. Translate complex findings into clear, decision-ready narratives for C-level audiences.
• Cross-Functional Partnership: Embed data into decision-making workflows across Marketing, Operations, Finance, and Product. Ensure all departments are operating with data-informed strategies.
• Data Infrastructure: Architect and maintain the company’s data platform, including but not limited to ETL pipelines, data warehouse, and server environment.
• Team & Capability Development: Lead and develop a team of data professionals. Design and deliver internal data literacy programmes that build analytical capability across the wider organisation.

Qualifications & Key Competencies

• A graduate degree, MBA, or equivalent in a quantitative field such as engineering, mathematics, statistics,
• 6+ years of professional experience with at least 3 years in a data leadership role, ideally in a high-growth technology or fintech environment.
• Hands-on proficiency with SQL, Python, and at least one major BI platform (Power BI, Tableau, Metabase, or equivalent).
• Prior management and team-building experience necessary. Proven business strategy and consulting experience – you can navigate ambiguity, juggle multiple tasks, think independently, and problem-solve in a structured manner.
• Data analytics expertise with a passion for quantitative analysis.
• Knowledge of software packages for data analysis is a plus. Be an Excel whizz and be comfortable modeling and manipulating data.
• Proven ability to work well across different teams and get things done.
• Live the SafeBoda values, represent the company in everything you do, and constantly fly the flag.

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Key Competencies

• Leadership and Team Management: Ability to lead and manage a diverse team of data professionals, fostering a collaborative environment.
• Strategic Thinking: Skilled in aligning BI and analytics strategies with overall business goals and objectives.
• Advanced Data Analysis and BI Tools: Expertise in advanced data analysis, BI tools, and analytics software.
• Data-Driven Decision Making: Proficiency in using data to drive strategic decisions and improve business outcomes.
• Strong Business Acumen: Deep understanding of the business sector, market trends, and customer needs.
• Effective Communication: Ability to communicate complex data insights clearly to stakeholders at all levels.
• Problem-Solving Skills: Skilled in identifying and solving complex business challenges using data.
• Technical Knowledge: Understanding of data architecture, database systems, and data governance principles.
• Innovation and Continuous Improvement: Commitment to innovation in BI technologies and methodologies, and to continually improving data processes.
• Change Management: Experience in managing change, particularly in guiding an organization to be more data-driven.

Benefits

1. A supportive team environment with mentorship from SafeBoda leadership
2. Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa
3. Competitive salary
4. Health insurance
5. SafeBoda wallet credits for transport

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Company Values

1. Community: Community drives us. We treat every driver, staff member, and customer with respect, knowing that together, we are stronger.
2. Safety: We stand for safety. We protect our drivers and passengers.
3. Innovation: We challenge the status quo and create smart, practical solutions that make everyday life simpler and safer
4. Transparency: We are open-minded and candid, openly sharing our opinions without fear of judgment. We actively seek feedback on our product and performance to continuously improve.
5. Integrity: We earn trust by staying true to our values, holding ourselves to the highest standards, and delivering on our promises.
6. Collective Commitment: Everyone is encouraged to disagree while a decision is being made. However, once a decision has been made, everybody must commit to it. “I agree, and I commit; I disagree, and I commit

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Ready for the Challenge? 

Send an email to recruitment@safeboda.com and attach your CV. Please use Head of BI & Analytics as the email subject. Only shortlisted candidates will be contacted.

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