I&M Bank Uganda
I&M Bank Uganda is a commercial bank headquartered at Kingdom Kampala with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to support business growth in the following position:
JOB TITLE: MANAGER FRAUD MANAGEMENT AND SECURITY
LOCATION: HEAD OFFICE
REPORTS TO: EXECUTIVE DIRECTOR/COO
Job purpose:
To develop, implement, and oversee comprehensive fraud and security prevention strategies that protect the bank’s assets, ensure compliance with relevant regulations, and maintain a safe environment for staff and customers. This role aims to minimize risks related to fraud, and security breaches through proactive management, effective enforcement of security policies, and fostering a culture of safety and awareness across the organization.
Key Responsibilities.
Fraud Investigation (30)
- Lead and coordinate investigations into suspected fraudulent activities, including insider threats, ATM, mobile banking, and digital fraud.
- Oversee the collection, analysis, and preservation of electronic and physical evidence, ensuring adherence to legal standards.
- Prepare comprehensive investigation reports for senior management, disciplinary panels, and law enforcement agencies.
- Represent the bank in legal proceedings and liaise with security and law enforcement agencies.
Fraud Prevention (30)
- Develop, implement, and oversee first-line fraud risk management strategies within the Bank.
- Monitor transaction trends and patterns to identify potential fraud risks proactively.
- Ensure compliance with authentication standards (e.g., PIN security, access controls).
- Conduct regular fraud awareness and security training for staff and customers to enhance organizational vigilance.
- Incorporate new security measures and best practices into existing policies and procedures.
- Lead security audits and vulnerability assessments to identify and mitigate potential risks.
- Research emerging security threats and fraud schemes, providing updates and recommendations for remedial actions.
Security and Infrastructure Management (20)
- Monitor the operational status of security systems such as CCTV cameras, alarm systems, and access controls, conducting quarterly maintenance reviews.
- Oversee the deployment and management of access control systems, including user enrolment and permissions.
- Ensure security personnel are properly trained, equipped, and hold valid identification and documentation.
Reporting (10)
- Prepare and submit detailed weekly, monthly, and ad-hoc reports on investigations, security incidents, and fraud trends to relevant stakeholders.
- Ensure all investigations and security protocols comply with applicable legal and regulatory frameworks.
- Manage incident reporting, complaint handling, and stakeholder communication effectively.
- Process court orders and legal documentation received from the Legal Department, facilitating investigations with law enforcement agencies.
- Conduct vendor performance reviews and ensure service level agreements are met.
Leadership (10)
- Provide leadership to the team to ensure objectives are met effectively.
- Offer mentorship, guidance and support to team members to develop their skills, knowledge, and confidence in fraud detection and prevention.
- Recognize achievements, encourage innovation, and foster a positive work environment to keep team members engaged.
- Foster a Collaborative and Productive Team Environment.
Educational Requirements
- Bachelor’s degree in any field with relevant certification in Fraud and Security.
- Master’s degree in the relevant field is an Added Advantage.
- Professional Qualification: Certified Fraud Examiner is a must.
Work experience
- At least 5 years’ working experience in a commercially oriented organization under fraud and security with at least 2 years’ experience at supervisory level.
Key Required Competencies & Skills
- Proven experience in fraud investigation, forensic analysis, or security management within a financial institution.
- Strong knowledge of banking operations, fraud schemes, and regulatory requirements.
- Excellent analytical, report-writing, and communication skills.
- Strong stakeholder management and interpersonal skills.
- Proficiency in using investigative tools, electronic data analysis, and evidence preservation.
- Leadership and Decision-making skills.
- Problem solving skills.
- Analytical skills and attention to detail.
- Ethics and integrity.
Note: Deadline for this job posting is Saturday 9 MAY 2025 at 5:00pm and only shortlisted candidates will be contacted.
