Description

Oversee the day-to-day operations of the supermarket to ensure smooth and efficient service.
Lead, supervise, coach, and motivate supermarket staff to achieve operational and sales targets.
Ensure exceptional customer service and promptly resolve customer concerns.
Monitor inventory levels, coordinate stock replenishment, and minimize stock losses.
Ensure proper merchandising, product display, and store presentation in line with company standards.
Monitor sales performance and implement strategies to achieve revenue targets.
Prepare daily, weekly, and monthly operational and sales reports.
Manage cash handling procedures and ensure financial accountability.
Ensure compliance with company policies, health and safety regulations, and statutory requirements.
Coordinate with suppliers and other departments to ensure product availability.
Conduct regular stock counts and inventory reconciliations.
Identify training needs and support staff development.
Maintain a clean, organized, and secure shopping environment

Requirements

Bachelor’s degree in Business Administration, Retail Management, Commerce, Marketing, or a related field.
Minimum of 3–5 years’ experience managing a supermarket, retail store, or similar business.
Proven experience in inventory management, sales, and team leadership.
Strong financial and analytical skills.
Proficiency in Microsoft Office and retail Point of Sale (POS) systems.
Experience with inventory management software is an added advantage.