True North Uganda
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JOB DESCRIPTION
VISA SPECIALIST
Position Description
Job Title: Visa Specialist
Reports To:
Department:
Supervises: Direct: Indirect:
N/A N/A
Interacts/Interfaces
with:
Internal: External:
N/A N/A
Job Purpose
The required candidate should be able to fully manage the process of handling visas, work
permits, residence permits and other entry-exit documents for local & Chinese employees
in Uganda. This role requires accuracy, proactive communication with agencies, and ability
to handle sensitive documents confidentially.
Responsibilities
• Liaise with Uganda Immigration Department, Ministry of Labor and consulates to
coordinate document collection, verification, submission, progress tracking, policy
consultation & issue resolution.
• Maintain visa records, update Uganda immigration policies timely, ensure
employees’ compliant & smooth travel, and support workforce mobility for Uganda
business.
• Familiar with Uganda visa, work permit, immigration regulations & procedures;
strong skills in document verification, filing & cross-department communication;
proficient in Office software, detail-oriented & stress-resistant.
• Manage accurate records of all visa applications, approvals, expiries, and supporting
documents while building and maintaining professional relationships.
Person Specification
Education, Training,
Skills & Experience
Qualifications
• Excellent written and verbal communication in English.
• Prior experience in Uganda/Africa visa.
• Preferably in immigration or foreign-related or HR administration.
• Strong knowledge of immigration procedures and documentation.
• Minimum 1-3 years of relevant experience in foreign visa, immigration affairs or
HR administration.
