Luigi Giussani Institute of Higher Education
Job Description
Coordinates academic quality assurance and continuous improvement processes, ensuring compliance with accreditation standards and supporting academic units in quality reviews.
Purpose of the Role
To strengthen academic quality, regulatory compliance, accreditation readiness, and continuous improvement across the university.
Key Responsibilities
Accreditation & Compliance
• Monitor compliance with NCHE and international accreditation standards.
• Review and update institutional policies.
• Support implementation of regulatory requirements.
Quality Assurance Awareness & Capacity Building
• Promote quality assurance activities.
• Participate in quality assurance forums and workshops.
Program Reviews
• Coordinate cyclical program reviews.
• Organize information sessions and workshops.
• Provide expert advice and feedback on self-study reports and instructional materials.
• Coordinate external reviewer selection and site visits.
Monitoring & Reporting
• Maintain review tracking systems.
• Support accountability reporting.
• Maintain quality assurance records.
Continuous Improvement
• Improve QA processes and systems.
• Review communication materials and website content.
• Develop and analyze surveys.
Team Support & Health and Safety
• Support office operations and compliance with health and safety requirements.
Qualifications and Experience
• Master’s degree in a relevant discipline (Education, Public Administration, or related field).
• Minimum three (3) years of experience in administrative or project support roles involving multiple stakeholders.
• Experience drafting reports and briefing materials.
• Experience presenting to diverse audiences.
Core Competencies
• Quality assurance and accreditation knowledge.
• Project management.
• Policy review and compliance.
• Report writing and presentation skills.
• Data collection and analysis.
• Stakeholder engagement.
• Process improvement and organizational skills.
Application Requirements
• PhD is desirable.
• Experience in higher education is preferred.
• Knowledge of university academic and support units.
• Knowledge of quality assurance processes is an asset.
• Experience collecting and analyzing qualitative and quantitative data is an asset.
