Customer Experience Association of Uganda
Company Description
The Customer Experience Association of Uganda is a professional organization committed to enhancing customer experience professionalism and promoting performance excellence in Uganda. The association serves as a platform for industry professionals to share best practices, develop skills, network, and drive innovation in customer engagement. By fostering collaboration and improvement, the association plays a key role in shaping the future of customer experience in the region.
Role Description
This is a full-time hybrid role for a Social Media & Administration Executive, based in Kampala, Uganda, with flexibility for some remote work. The individual in this role will manage and execute social media strategies, create and schedule engaging content, and oversee digital marketing campaigns to enhance the association’s online presence. Responsibilities also include coordinating administrative tasks, supporting event planning, managing communications, and maintaining smooth daily operations.
Qualifications
- Proficiency in Social Media Marketing and Social Media Content Creation
- Competence in Digital Marketing and Marketing strategies
- Strong Communication skills, both verbal and written
- Organizational and multitasking skills to manage administrative tasks effectively
- Ability to work in a hybrid environment and demonstrate flexibility
- Experience with analytics tools and reporting is an advantage
- Familiarity with customer experience concepts is beneficial
- Bachelor’s degree or Diploma in Marketing, Communications, Business Administration, or a related field
Send your resume/CV, cover letter and portfolio/work samples to info@cxauganda.org
Deadline: 8th May 2026Uganda
